Refund Policy on Immigration E-Books
Immigration E-books are 100% non-refundable.
Refund Policy on Job Assistance Program for Abroad Jobs
Job Assistance Program is 100% non-refundable in the below cases : –
- 100% non-refundable if the client fails to appear for interviews at the given time by employers.
- 100% non-refundable if the client fails to crack the interview.
- 100% non-refundable if you do not wish to continue with our services in the middle of the process.
- 100% non-refundable in case of non-submission of the required documents (employment, education, etc.) to the employer.
- Submission of fraudulent documents.
- Late submission of any additional document requested by the employer.
Refund Policy on Immigration/Visa Services
Migrate Nation will not, under any circumstances, issue refunds for early service withdrawal.
1. The refund percentages mentioned are for the full-service fee paid and not only for the amount paid. Refund percentages are applicable only if the complete fee of the product is paid without any balance. Clients would not be eligible for the refund percentage even if they fall in one of the mentioned clauses or if they haven’t paid the complete full-service fee mentioned.
2. The immigration pronouncements at times are discounted on the basis of future expectations and clients are registered in advance, that is before the actual qualification is announced to make sure that the cap system is met. It’s pre-agreed that the client does acknowledge this and is ready to do so to cut the last-minute rush and get ready as per all requirements by the time the immigration authorities announce them. If the client’s profile is not eligible after the announcement, the client can choose to transfer to other opportunities.
3. Migrate Nation has a zero-tolerance policy for chargebacks. Any customer who disputes a credit card payment that is found to be valid will be permanently blacklisted and barred from use of the service. Any past-due fees and costs will be sent to collections. If our collection efforts fail, unpaid debts will be reported to all available Credit Reporting Agencies.
4. The client understands and agrees that the total invoice amount (bill value) will include the Migrate Nation consultation fee and the applicable tax. However, the refund would be calculated only on the Migrate Nation consultation fee. The tax component is non-refundable at any stage.
5. In case of rejection by the Immigration Authorities, Migrate Nation will refund the applicable amount as agreed at the beginning of your process via email. The refund will be made within 15-30 working days after the client fills out the Refund Claim Form to Migrate Nation. The client has to enclose a copy of the letter of rejection from the Authority to support the Refund Claim. If a client fails to enclose a copy of the rejection letter or rejection stamp on the client’s passport, Migrate Nation will not be able to give a refund.
6. The company is not responsible for any delay caused by third-party services. Also, clients cannot claim a refund of service charges.
7. Migrate Nation is not responsible for the refund of any fees or other amounts/charges that have been paid to any Assessing Bodies, Immigration Authorities, Embassy/Consulate/High Commission in the event of the client not getting approval of immigration, or in case of rejection or non-acceptance of his/her request at any stage by any respective authority. The fees only include the charges towards the services rendered by Migrate Nation and do not include any request or assessing fees. The client agrees to pay the entire additional fees, as applicable.
8. If the client has paid the money through Credit Card or Net Banking, he will undertake voluntarily that he will not dispute the payment or notify the designated bank for chargeback, insisting that the bank withhold or cancel the payment made to Migrate Nation by him. The client further undertakes to inform his banker that the payment made to Migrate Nation is genuine and the transaction is an exception for his request to cancel or charge back the payment in his favor. This includes misuse and card loss cases either by him or through anyone else. The client agrees to cooperate with Migrate Nation in this aspect in case Migrate Nation wishes to defend/represent the matter in their favor before any bank/authority.
9. The Service Charges by Migrate Nation have no reference to the market charges and are as per the company standards to which the client agreed. Any claims after the registration, like charges being too expensive and such, would not be entertained and the client would have no right to contest the same as it was explained and expressed through all the sources of information, and the client has been informed before registering.
10. The client accepts that immigration includes showing enough funds, if applicable, which differs from country to country and the pathway/category the client applies. The client undertakes to meet such requirements as desired by the concerned immigration/other authorities, and failure to provide such funds by the client shall not make Migrate Nation liable for any refund of the service charges or part thereof. In such cases, no refund request for service charges will be entertained.
11. The client also accepts that all/any registrations for any countries before this client declaration agreement date, if any, with Migrate Nation would be nullified, and no claim of the service or the fee can be claimed until it is given in writing by Migrate Nation.
12. In case of the permit is rejected on the following grounds, no refund will be made -
- If the client fails to attend the interview.
- Failure of medicals by the client or his or her family members included in the request.
- If the client does not comply with the requirements of the Embassy or the Consulate.
- Failure to provide a genuine Police Clearance Certificate, which is not less than 3 months old
- Failure to prove sufficient funds for settlement by the client or his or her family members.
- Prior violation of any immigration law by the client or any of his or her family members.
- Late submission of any additional papers requested by the consulate at a later date
- The client fails to get the required score on the English language test to meet the eligibility criteria and as advised by the Migrate Nation consultant.
- There would be no refund if the client abandons his/her case within 3 months from the date of registration
- Non-communication with your Consultant for a period of 3 months shall also be deemed to be abandonment
- The fee paid to authorities or any other institution is the liability of the client and is not included in the service charges. Migrate Nation will not entertain any claim of refund in case of rejection.
- The client must offer, within 30 days, each and every paper, form, and fact that will make it possible for Migrate Nation to work on his/her request and make it submit-ready before the appropriate assessing/immigration authority. The client’s inability to do the same will only suggest that no reimbursement of the advisory/consulting fee offered to Migrate Nation is outstanding.
- The client should notify Migrate Nation of each and every communication received by him/her from the governing bodies – in writing or via phone – within a week of the receiving of such a message. Besides, the client shall notify Migrate Nation of each and every communication (via email or call) undertaken by the client, straight with the involved bureau within a week or 7 days of such a contact. This comprises personal visits made to the office, and/or inquiries made via phone. The client’s inability to do the same will only suggest that no money back whatsoever is outstanding for any secretarial charges offered to Migrate Nation.
- The client will participate in each and every interview, as and when needed by the concerned agency, at the place mentioned by the governing authorities, and at his own cost, and swiftly follow each and every given order as given by the governing authorities. The client’s inability to do the same will only suggest that no refund whatsoever is outstanding for any secretarial charges offered to Migrate Nation.
- If the request/petition is returned/rejected/delayed owing to an error in the request fee or mode of payment, the client agrees not to contest on withdrawal of his request on this ground; as the payment and the mode of the payment of request fee is the sole liability of the client.
- It is understood that submission of a request for immigration is never generic, routine, and/or time-bound. The concerned case officer may call for additional papers, as per the changing requirements of the procedure, and may request for further submission of such additional papers to the concerned immigration authorities. Any request for a refund on these grounds will not be entertained.
- The client should also understand and accept that no refund or transfer of Migrate Nation fee to a friend or a relative will be done in the event he or she abandons his/her request or decides to opt out due to any reason during the proceedings after he/she signs up.
- The client will offer every needed information and papers, such as the English translations, in an agreed form as sought by Migrate Nation and the involved officers. It has been fully agreed upon by the said immigration consultancy on the ground of the facts and papers presented by the client. In case the furnished details are discovered to be inaccurate or fake or deficient or incorrect, the offer will not be entertained by the concerned Immigration authorities. Moreover, the immigration consultancy takes no responsibility whatsoever for the negative impact on the result of the petition and the ensuing rejection on this basis. No refund shall be claimed, either of the consulting charge or the amount paid to the government organizations, under such situations.
